Portfolio and Work Samples
Here is a downloadable file with screenshots of the work I have done over the last 10 years. Please be patient with download, it is a 10MB file.
Learning Portfolio Download
Live learning samples coming soon!
Specialities
Medical: MMIS/Medicaid, Business Process Outsourcing, Medical Instruments.
Financial: Credit Card, Collections, Federal Reserve System, Call Centers, Auto Loans, Training Budgets, Online Advertising (Client Budgets and Pay-Per-Click), Retail Banking.
Sales and Marketing: Retail Banking, Media Analysis/PR, Education, Consulting, Online Advertising, Telemarketing, In-the-Field Marketing/Sales, Business Development.
Customer Service, Quality Assurance, Call Center, etc.
Technical: Software Training, Software Implementation/Upgrade, Help Desk/Technical Support, Technical Writing.
Vendor Management: Training Vendors, "Build or Buy," Technical/Installation, etc.
Project Management: Tools and Experience for managing multiple projects.
Management: Hired, Trained, Managed Internships and Contract Designers.
Train-The-Trainer: Educate, Inspire, Motivate, and Create Effective Trainers.
Coaching and Mentoring: Side-by-Side, Direct Feedback, In the Field, Career, etc.
Instructor-Led Training: Dynamic in-class or virtual, anywhere, anytime, on any subject.
Consulting: "Hands-on," On-Site, Worked with SMEs, Executives, Management, Needs Assessment, etc.
